E-Commerce Applications Manager- PETsMART Inc. , Phoenix, AZ. January 2004 to May 2005

• Managed web developers providing development and support for direct channel sales via www.petsmart.com and www.statelinetack.com - and PETsMART's catalogs.
• Managed the launch of Blue Martini platform and its various components: e-commerce application, call center application, Enterprise Desktop, RM - relationship marketing and e-mail campaigning, DSS - data warehouse.
• Achieved 100% uptime of both PETsMART websites for the 2004 Holiday season.
• Improved stability and functionality led to to over a 20% increase in sales for the first quarter 2005 over the same period in 2004.
• Managed contractors and relationships with Consulting and Recruiting companies.
• Manage efforts with various business groups - marketing, advertising, catalog sales, merchandising and other IT groups - for implementing new functionality within the Blue Martini environment. Such items include: natural search optimization, online promotions, e-mail campaigns and newsletters.
• Managed integration efforts with third parties such as Amazon.com, Pay Pal, Coremetrics and @Once.

Information Technology Manager - Secure Medical, Tempe, AZ. September 2003 to January 2004

• Managed software and web developers, Search Engine Optimization (SEO) team, systems administration and Marketing (online and print based).
• Managed development for over 125 websites, an inbound sales (Call Center) application and an order fulfillment system. (Viamedic
• Worked with Marketing to revamp sales plan and develop a more company centric online marketing presence.
• Sales increased an average of 13% during my tenure - improved sales and marketing, improving the call center application and improving the online experience for customers.

Consultant - Pharmaceutical Packaging and Technical Staff Recruiting - March 2003 to September 2003

• Assisted, via contracts the production growth for the pharmaceutical packaging facility.
• Worked with a local recruiting firm identifying and processing technical applicants.

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Manager North American Web Development - Insight Enterprises, Tempe, AZ. May 2001 to March 2003

• Managed all facets of development, maintenance, testing and functional growth of four e-commerce websites - US/UK/CA/ Insightcomponents.com.
• Managed the development of a completely bi-lingual (English / French) website for Canada.
• Managed team of web developers with various skill sets - PHP, Cold Fusion, ASP, C++, Java, XML, HTML, PL/SQL.
• Able to staff and manage a variety of concurrent projects - from large-scale development to small enhancement mode.
• Managed the integration/development of Insight's UK website - integration of company acquisition.
• Integrated business logic from Insight and Action (acquisition by Insight).
• Performed many personnel management activities - Recruited, interviewed, hired and terminated individuals. Groomed developers for technical lead/managerial growth.
• Managed resources in three different countries - US, Canada and England.

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Senior Web Developer - eMarketing, Inc., - Scottsdale, AZ. July 1999 - May 2001

• Developed an Active Server Pages (ASP)/MS Access database website for an insurance client.
• Developed a bi-lingual (English/Spanish) e-commerce website using Microsoft Site Server Commerce Edition 3.0 connected to a MS SQL 2000 database running on a Windows 2000 server- including all project management.
• Developed interactive CD-ROMs for Ft. James Paper national sales force.
• Served as Project manager and developer for an Interactive Makeover Modules using Macromedia Director (Shockwave) - users can try makeup on their own image.
• Manage network requirements - install network printers, manage websites, troubleshoot user issues
• Developed Active Server pages to populate and send Flash e-mails and simple database query/lookup.
• Developed Internet sites for various clients - www.crownbankleasing.com, and www.incitepartners.com. (sites no longer running)
• Produced Real Video files for incitepartners.com. Video work was from studio through digitization to Real Video production.
• Managed internal network IS requirements - install network printers, manage IIS configuration, troubleshoot user issues.

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Supervisor - Multimedia Development - Vredenburg, Arlington, VA. May 1997 to May 1999

• Held TOP SECRET security clearance through DISCO.
  
• Manage staff of graphic artists and multimedia devlopers.
• Developed Shockwave/HTML based CD-ROM to accompany Symposium Proceedings.
  
• Managed the development of client projects including the handling and processing of classified material.
  
• Created storyboard and graphics and assisted in the development of company 30th Anniversary Video production - worked with video post-production house in the creation of the video.
  
• Trained staff in the use of various graphics and multimedia tools including: Deneba Canvas, Adobe Illustrator, Adobe Photoshop, and Macromedia Director, Macromedia Dreamweaver.
  
• Developed multimedia title, in Director, for Employee Stock Ownership Program company wide meeting.
  
• Managed and participated in the development of company's Intranet and Internet web sites.
  
• Developing computer based training CD-ROM for hospital document imaging system. The CD-ROM presents an overview and training simulation of the application. It was developed using Macromedia Director version 6.5.
  
• Created various print based brochures and graphics supporting internal and external client needs - e.g. - logos, folders, product data sheets.
  
• Developed large format print based graphics illustrating system infrastructure in Adobe Illustrator.

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Manager - Multimedia Development - Betac Corp., Alexandria, VA. October 1996 to May 1997

• Managed staff of four graphic artists and multimedia developers.
• Created online Intranet reference of company documents - this entailed converting paper based documents into HTML framed documents utilizing Information Mapping techniques for efficient data presentation.
  
• Created company multimedia marketing CD-ROM - a multiple module application developed in Director. The CD-ROM incorporated snippets of other projects developed in a variety of other authoring environments.
  
• Devised, managed and participated in the creation of a web site for Betac's multimedia and computer based training organization. The site included Shocked Director and Authorware files and utilized Javascript.
  
• Team member (two person team) for development of a company overview CD-ROM for a commercial environmental controls company. The CD-ROM was authored in Director with the target platform a PC.

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Additional Multimedia Development - September 1995 to September 1996

• Developed, in Director, a cross platform (PC and Mac) multimedia title on a rock musician. The title utilizes Xtra's to incorporate printing and database capabilities. The database contains song titles, song lyrics and CD titles, allowing the user to search for specific text within the song title, CD title and/or the song lyrics. Connectivity to the World Wide Web is provided utilizing a local web page (residing on the CD-ROM) which incorporates Javascript. I developed all storyboards, graphics and digitized all necessary media elements (still images, audio, and video). View screen shots from the CD-ROM (will open in a new browser window).
• Developed a cross platform RGB to Hex color converter in Director. It can be found on the Director Web . Select All or Dual under platform and look for RGBtoHex on the results page. Or view the Shocked version (size - approximately 17 K) (will open in a new browser window).
• Developed a multimedia brochure for personal shed building business. The brochure, created in Director, is cross platform (PC and Mac). It presents a quick overview of the types of sheds, shed options and illustrates the construction of a shed utilizing digitized 35mm photos (which I took) rendered into a Quicktime movie. View a Shocked snippet (this snippet is in 8-bit color but still rather large - approximately 1.9 MB - long download - will open in a new browser window).
• Developed an educational mathematics multiplication game, in Director, for young children. View the Shocked version. (size - approximately 140 K - will open in a new browser window).
• Created digital mixing board, developed in Director, to emulate an analog disc jockey's mixing board. View a Shocked version (it is smaller and in 8 bit color - but no less robust than the original. Size - approximately 220 K - will open in a new browser window).
• Developed "Introduction to Rock Climbing" title in HyperCard 2.3 for the Macintosh. This title gives an overview of the equipment and techniques used in rock climbing utilizing still images, audio and video. I took all the photographs and video used in the title. View screen shots from the Hypercard title (will open in a new browser window).

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Systems Engineer - BDM Engineering Services Corp.(now TRW) Falls Church, VA.
November 1994 to August 1995
Staff Engineer - BDM Federal Inc.(now TRW), McLean, VA.
December 1992 to November 1994

• Team member for Proof of Concept software/systems development for US TRANSCOM. Derived candidate migration systems and re-engineered these systems to satisfy Joint Services' transportation needs. Developed proof of concept system client front end in PowerBuilder 4.0 with connectivity to Oracle database back end running on HP servers.
  
• Task leader for Military Industrial Base Battery Sector Study for NADIBO (North American Defense Industrial Base Organization). Tasked and directed supporting staff, coordinated working group, determined data collection methods, assessed and analyzed health of battery industrial base, examined emerging technologies, and derived cost effective strategy for the Department of Defense to ensure a future battery supply.
  
• Researched and authored technical sections of Technology Enhancement Metal Matrix Composites Sector Study for NADIBO.
  
• Project Manager and developer for a, FoxPro 2.6 application, for Infrared Focal Plane Arrays for the US Army Missile Command; including the handling of classified and secret data.

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Industrial Engineer - SATO Travel, Arlington, VA. November 1992 to December 1992 (temporary position)

• Performed operations analyses including manpower requirements and task standardization between geographically disparate offices.

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Chief Industrial Engineer - Jos. J. Pietrafesa Co., Liverpool, NY. October 1990 to August 1992

• Established methods, piece rates, layout and reevaluated operations for installation of Gerber Mover 300 Unix based, real time, scheduling and material transport system; performed system layout, amended machinery for adaptation into new system environment, established product routings in and between systems, established new operations methods and standards, trained operators and supervisors on system use, coordinated other plant entities supplying the systems with product parts.
  
• Performed management of engineering department as well as hands on (on the floor) engineering duties.
  
• Project manager for implementation of computerized barcode coupon/payroll system.

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Senior Industrial Engineer - Hickey-Freeman Co., Rochester, NY. June 1989 - October 1990
Industrial Engineer - Hickey-Freeman, January 1988 to June 1989
Industrial Engineer - Champion Products, Geneseo, NY. August 1985 to January 1988

• Project Manager for transferred of style line from southern plant to northern plant including - total plant re-layout, operator and supervisor training, implemented new machinery, develop/implement new production rates and standards.
• Established and implemented Utility Operator split incentive system.
  
• Performed time studies, methods and workplace analysis.
  
• Created and maintained quality specifications.
  
• Designed and implemented new machinery.
  
• Performed product and investment cost analysis.

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EDUCATION

School: Rochester Institute of Technology, Rochester, NY
Degree: M.S. Information Technology, received May 1997
Concentrations: Interactive Multimedia Development, Software Development Management
GPA: 3.92/4.0.

School: SUNY College of Arts and Sciences, Geneseo, NY
Degree: B.A. Mathematics, Minor Computer Science, received May 1985

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